Privacy Policy
MuslimEdEx ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or use our learning services.
1. Information We Collect
We may collect the following types of information:
- Account information: name, email address, phone number, and password when you register.
- Profile information: optional details such as country, gender, and learning preferences.
- Payment information: billing details processed securely through our payment providers (we do not store full card numbers).
- Usage data: course progress, enrollments, device type, browser, and interactions with the platform.
- Communications: messages you send to support or through contact forms.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain our learning platform
- Process enrollments, payments, and membership subscriptions
- Personalize your learning experience and track course progress
- Send service updates, security alerts, and support responses
- Improve our courses, website, and customer experience
- Comply with legal obligations and prevent fraud or abuse
3. Sharing of Information
We do not sell your personal information. We may share data only with trusted service providers who help us operate the platform (such as payment processors, hosting providers, and email services), instructors for courses you enroll in, or when required by law.
4. Cookies and Tracking
We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the site is used. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails (service emails may still be sent)
- Request a copy of data we hold about you
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at contact@muslimedex.org.
7. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of MuslimEdEx after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us or email contact@muslimedex.org.